companion app not working

I have made an ultimate team club yet it will not let me log in as it says i need to make a ultimate team club on console

xbox

EA_QueenBee
2 months ago
Hey TheosXI,

it sounds like the EA account you're using to log in to the web/comapnion app isn't the same as the one you're using to play UT. If you log in here with the same EA account credentials, do you see your Xbox account linked?

TheosXI

Rising Novice

2 months ago

it is saying i cannot link my account because it is already linked to an account with a different email

EA_QueenBee

Community Manager

2 months ago

TheosXI,

Then I see what your issue is! Do you have any other accounts with us, or email addresses you might have used in the past to make one? If so, that's likely where your Xbox is linked, and that's the account you'll need to log into the apps.

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companion app not working

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