Platform: PS5
Game Mode: Ultimate Team – Squad Battles
Issue:
The game crashes immediately after full-time. When I reload the game, the match result is incorrectly recorded as a 3-0 loss to the AI, and I receive 0 Squad Battle points.
Details:
- This has happened twice so far
- Both matches were fully completed (no quitting)
- I was winning both matches before the crash
- Crash occurs right at full-time / post-match transition
- After restarting the game:
- Score is incorrectly recorded as 3-0 to the AI
- 0 points awarded
- No option to replay or recover the match
-
Frequency:
2 confirmed occurrences
Expected Result:
The final score should reflect the actual result, and Squad Battle points should be awarded even if the game crashes after full-time.
Actual Result:
Game crashes, match result is overwritten to a 3-0 AI win, and 0 points are given.
Additional Notes:
- I am not at the weekly match cap
- This is not a replayed match
- Issue appears specific to Squad Battles
Impact:
Loss of Squad Battle points and incorrect match results, affecting weekly rank and rewards.
Request:
Please investigate and fix this issue. If possible, restore the correct results and points for affected matches.