Forum Discussion

JP1971's avatar
JP1971
New Novice
8 days ago
Solved

Controller doesnt respond to inputs

Since 4th May my gamepad controller (NOX Krom Key Wired PC) stopped responding some inputs. Tested with another Gamepad controller and happens the same. This happens while in the game and also in t...
pc
steam
  • EA_Darko's avatar
    EA_Darko
    8 days ago

    Hey JP1971​ understand it is frustrating but unfortunately, the NOX Krom Key Wired PC is not a supported controller for FC26.

    The only supported controllers are the official Xbox and PS controllers. While others may work with the game, there is no guarantee of this, and we are not able to offer support if you run into issues like this.

    Best thing I can recommend is to ensure that your device is fully up to date and to check with the manufacturer for any tips to get it working.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 days ago

Hey JP1971​ understand it is frustrating but unfortunately, the NOX Krom Key Wired PC is not a supported controller for FC26.

The only supported controllers are the official Xbox and PS controllers. While others may work with the game, there is no guarantee of this, and we are not able to offer support if you run into issues like this.

Best thing I can recommend is to ensure that your device is fully up to date and to check with the manufacturer for any tips to get it working.

Darko

  • JP1971's avatar
    JP1971
    New Novice
    7 days ago

    Hi, in more than 20 years playing games on PC with non official controllers never had an issue like this one. Hope in the future Games like this one will give more support to their clients.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      7 days ago

      Hey JP1971​ we offer as much support as we can but if you are using an unsupported controller, then the level of support we can offer is limited.

      Unsupported controllers can work in many cases but when issues arise, we can't troubleshoot them as we simply don't support them. 

      Did you try what I suggested about ensuring the device is fully updated and speak with your controller support?

      Darko

      • JP1971's avatar
        JP1971
        New Novice
        6 days ago

        I've done many things trying solve the issue:

        removed the device from windows and add it again. Test with another similar device. Connected device on other USB ports. Enabled and disabled Steam input on Steam. None of these solved the issue.

        Also tested the Device on Windows e it's working fine, problem only happens on EAFC26.

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 month ago
14,609 Posts

Recent Discussions