Crashing when trying to start game
I updated my game to the newest version and now it gives me a crash report everytime, it seems that the anticheat is broken how do i fix it? i want to upload the DMP File but it wont let me
Forum Discussion
EA_Barry
Community Manager
Community ManagerThanks for adding that. Some troubleshooting:
1. Disable any gaming-related overlays.
- Discord overlay
- Steam overlay
- NVIDIA overlay
- AMD overlay
- RTSS
- MSI Afterburner OSD
2. Perform a clean install of current or updated video drivers.
3. Make sure your RTX 3050 is being used when you play FC 26 via the NVIDIA control panel.
Let us know how this goes and post a new Dxdiag if necessary. Thank you. EA_Barry.
Okay so its still giving me the same error, here are the steps i took
-disabled discord overlay
-disabled steam overlay
-disabled nvidia overlay
-dont have amd
-dont have msi afterburner or RTSS
-the game is using my RTX 3050
-did a clean reinstall of the current video drivers and are all up to date
so what do i do know?, whats the reason for the game not working?
could you help me in a video call, so we can fix this once and for all.
- EA_Barry
I cannot do a video call. Please try these troubleshooting steps:
- Reinstall EA Javelin Anti-Cheat. C:\Program Files\EA\AC\EAAntiCheat.Installer.exe. Use that installer to uninstall it for the game, reboot, then install it again.
- Repair Windows files. Microsoft recommends running DISM before SFC when system files or Windows components may be corrupted. Use an elevated Command Prompt and run DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow.
- Clean boot the PC and test FC 26 again
Let us know how this goes for you. Thank you. EA_Barry.
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