Disconnected from servers
Playing fut champions and on the 3 of my games I was winning I get disconnected from the servers and my Internet is perfectly fine. Ea are an absolute joke and just like to ruin the game for everyone...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerYou said you were right next to the router so I thought that meant wireless. Unfortunately, without your Connection Quality Report, I can't offer much advice other than to try the connection troubleshooting steps I linked previously.
- EA_Aljo
Thank you. While your report is good, you're still showing packet loss. That is most likely why you're disconnecting. It would be good to try all of the connection troubleshooting steps here. If that doesn't help, please contact your ISP to see if they are noticing any issues.
I am also experiencing significant connection issues in-game (delays, speed-up lag), but the most frustrating part is that I cannot even use the official diagnostic tools to identify the cause.
I’ve played over 2,000 matches in FC 26, yet my Connection Quality Report consistently shows 'No match history available' (0% tracking). It is impossible to analyze my ping or packet loss when the database isn't recording my matches at all.
To rule out my local setup, I have already tested this on a completely different ISP and even a mobile hotspot — the report still shows 0% matches tracked. This suggests a server-side synchronization failure with my UID, which makes it impossible to troubleshoot the actual gameplay lag. Has anyone else noticed their Connection Report is completely empty despite playing hundreds of matches? EA really needs to look into why these profiles aren't syncing, as we can't provide technical feedback if the tracking tool itself is broken
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