Forum Discussion

Paulosini's avatar
Paulosini
Rising Rookie
28 days ago
Solved

Division Rivals rewards not received

When I tried to claim the rewards for Rivals, nothing happened. After restarting Ultimate Team, I still can’t claim the rewards, and they’re nowhere to be found.

missing content
pc
  • EA_Hux's avatar
    EA_Hux
    26 days ago

    Hello,

    If you claimed the rewards but didn't received them, we would appreciate if you could provide some extra information to assist with our investigation:

    • Gamertag/PSN ID/Username:
    • Platform:
    • Summary of the Issue:
    • Specific rewards you didn't receive:
    • Timestamp (Date, Time, Timezone):

    ⚠️Marked as Solution for Visibility. We do not consider this solved.

64 Replies

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  • H0p3ReX's avatar
    H0p3ReX
    Rising Rookie
    27 days ago

    Same problem.. I pressed button for a claim division rivals rewards but nothing i got. 

  • TheGreatRufce's avatar
    TheGreatRufce
    Rising Novice
    27 days ago

    Today after logging to claim my rewards i couldn’t claim them after short time they vanished! I tried restarting relogging and still after 15 hours i don’t have my rewards.

     

  • avargageri's avatar
    avargageri
    New Rookie
    27 days ago

    I did not receive the weekly upgrade Division Rivals rewards. After entering Rivals, nothing happened and did not receive anything. 

  • avargageri's avatar
    avargageri
    New Rookie
    27 days ago

    I did not receive the weekly upgrade Division Rivals rewards. After entering Rivals, nothing happened and did not receive anything. 

  • John220601's avatar
    John220601
    Seasoned Newcomer
    27 days ago

    Played rivals and got to the 2nd upgrade point.

    went to claim my rewards yesterday and it does not show them just shows it being reset.

    packs and picks are not in the store either what can I do?

  • YA7EH_'s avatar
    YA7EH_
    Newcomer
    27 days ago

    Hello EA Support,

     

    I’m writing to report an issue with my Division Rivals rewards in FC 26. Despite earning 15 points, I haven’t received my rewards yet.

     

    I’m playing on PlayStation, and my account username is XYA_32.

     

    I would greatly appreciate it if you could look into this matter and help resolve it as soon as possible.

     

    Thank you for your support.

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