EA 26 Pro Clubs "Connection Lost" searching for a match

I purchased the Ultimate Edition to play early with my friends, but now I'm unable to connect. My friends are in Brazil, and I'm in Canada. Every time I try to search for a match, I can't connect; I get a "Connection Lost" message.

My friends can connect without me, but I'm stuck and can't connect.

Platform: xBox S

User:  xEstevam