Forum Discussion

Seasoned Newcomer

4 hours ago

EA FC 26 Not Launching - Account issue confirmed

When I launch EA FC 26, it shows the splash screen for anti cheat, closes then shows the EA FC 26 window which closes and redirects me to the EA app. I troubleshooted using many methods suggested on...

anticheat

crashing

M33HTAB

Seasoned Newcomer

4 hours ago

Hi EA_Lanna, the issue is not local as I tried running the game on a new PC and it still did not work.

Here is what I've tried:

3 steps you suggested
Repairing Anti Cheat
Going offline in the EA app and then trying to launch
Deleting game files in local app data
Reinstalling windows
Creating a local account on windows and trying to run the game on there
Reinstalling the game from scratch

I've tried many methods but none worked. This is definitely an account issue. I'd love to make this game work but for some reason on my account it refuses to. The agent assured me the bug has been reported but I've seen this same issue posted a couple months ago with no fix so I have no confidence it this. Is there anyone who can help me?

EA_Lanna
Community Manager
1 hour ago
Hi M33HTAB,

Appreicate the list of things you've tried so far. Noticed this one mentioned:

Creating a local account on windows and trying to run the game on there

Would you mind trying that step one more time; creating a new local Windows admin account, and then logging into the EA app there to see if it still bounces you back to the EA app client from there?

If it does, can you share if you're getting an error message or pop up before it completes the bounce back?

- EA_Lanna