Forum Discussion
4 Replies
- 966WD14 days agoSeasoned Newcomer
Hi, I waited a few days and then updated the EA app and now it works again. Thanks
- EA_Aljo23 days ago
Community Manager
Appreciate you gathering the DxDiag. Thanks! Here's some suggestions. Make sure these are done in order.
- Repair FC 26. Go to Library > FC 26 > Manage > Repair
- Reinstall EA AntiCheat. Delete C:\Program Files\EA\AC. Then, open the EA App as an Administrator and repair FC 26. Launch the game again. That will force AntiCheat to install again.
- Remove the AntiCheat service manually. Open a Command Prompt and run: sc stop EAAntiCheatService and then run sc delete EAAntiCheatService. Reboot and repair FC 26 again.
- Verify Windows system files. Again, under the Command Prompt, run DISM /Online /Cleanup-Image /RestoreHealth. Then run sfc /scannow and repair anything it finds.
- Install the newest chipset package directly from AMD.
- Disable overlays from Discord, Steam, EA App, Radeon, MSI Afterburner, RTSS and Razer Synapse. Then launch FC 26.
- If you still can't launch the game, perform a clean boot. Open a Command Prompt again and enter msconfig. Then, Hide Microsoft services and disable everything else. Reboot and try launching FC 26 again.
I'm about to head out for the day and will be gone all of next week. If these suggestions don't help, try doing a search for other threads with this issue. There may be some other suggestions that will help. You can also open a case with an advisor. Thanks! - 966WD23 days agoSeasoned Newcomer
Hi, thanks for your response. I have attached the file
- EA_Aljo23 days ago
Community Manager
Hey there. Thanks for reaching out. I'll see if I can help with your AntiCheat issue. Can you get me a DxDiag report? Just attach it to a response. Instructions can be found in this article for gathering the report.