I keep getting this message every time i try to play a squad battles match sometimes after a rush matches and triple threat I get it and it just kicks me and the games count as losses with no rewards. It is costing me a whole weeks progression right now. How can I stop this or can you fix it.
Community ManagerHey DarthPopaStew,
An error at the start of a match can often be caused by a problem with squad configuration. Please try deleting the active squad in the Companion App or the Web App, then leave an empty squad there before going back to the game on your platform and trying again.
If you consistently receive an error message at the end of every match you play, though, you might have started too many matches in a short period and have been targeted by our security systems designed to detect bots and automations. In these cases, you can take a 24-hour break from starting new matches, which should stop the errors.
If these issues persist after not starting any new matches for 24 hours, I'd recommend you start looking into the troubleshooting steps for the connection in this guide, like restarting the modem/router at home, changing the DNS, changing the Wi-Fi channel, or using an Ethernet cable instead.
Let us know how it goes.
