Forum Discussion

Newcomer

12 hours ago

Error - "Connecting to Ultimate Team is not possible at the moment."

"I need help with my EA account. I've been unable to access the Ultimate Team mode since yesterday. I'm not sure what the issue is. I have already tried reinstalling the game and restarting my s...

EA_Lanna

Community Manager

12 hours ago

Hi Maekingyangggg,

Connectivity issues can crop up for a few different reasons and what is causing it for one person, may not be what's causing it for another person. So what we'll need to do is work together to suss out what might be causing this message to pop up for you.

To start, what device are you playing on, and are you using wifi or mobile data to connect up?

- EA_Lanna