Error with SeasonPass

However, an error occurred when I reached the last two levels:

At level 39, I was unable to select the player Roger—the reward was automatically awarded without me being able to make a decision. At level 40, I was also not shown any selection options. Instead of being able to select Tomori, I automatically received only the standard pack.

As a result, I am missing not only the two players Roger and Tomori, but also the corresponding premium rewards at levels 39 and 40, even though I purchased the Premium Pass. The attached screenshot clearly shows that these rewards are missing from my account.

I therefore request that you credit me with the players Roger and Tomori as well as the missing premium rewards, or alternatively reset my Season Pass by two levels so that I can make the selection again.

Translated with DeepL.com (free version)