Dos-Santos-GOAT
5 hours agoNewcomer
FC 26 Ultimate Team stuck on loading screen on PS5, but Companion App works
Hi, I cannot access Ultimate Team on PS5. It stays stuck forever on the FUT loading/promo screen. I can access my club normally through the Companion App. Also, if I disconnect the PS5 internet while it is stuck loading, the FUT menu briefly appears and shows my current coins and FC Points correctly, so my club seems to load partially.
I already tried clearing cache, rebuilding database, reinstalling the game, hard reset, router restart, mobile hotspot, checking server status, deleting old squads, creating a clean active squad, and clearing pending items/rewards in Companion App.
This seems like a PS5 FUT synchronization/session issue. Can EA force logout/resync my FUT club data without deleting my club? Is there anything else I can do?