I play the game on PC. I launch the game from EA Games. The anti-cheat system appears and then it sends me back to the EA page again; the game never starts. I repaired the game, deleted it, and reinstalled it, but the issue wasn’t fixed. What should I do?
[Edited title for clarity - CM]
Community ManagerHey SpakTR,
Are you getting any errors at all when you try to launch the game? Does the anti-cheat say anything when it pops up or does it disappear before you can see anything?
Just in case it's the anticheat causing the issue, could you try uninstalling and then reinstalling it? We have steps on how to do so here.
I uninstalled it and reinstalled it. It didn’t work. It won’t open at all. There is an issue with EA Games. It’s doing this for the first time. I also did a repair, but the problem wasn’t solved.
Community ManagerIt looks like it's a similar issue to what's been posted in another thread. Could you try the steps this user recommends and let me know if that helps?
I have same issue - Windows 11 - Game_Data_Dir does not exist for me
Community ManagerHey Z4moroTV,
Have you tried reinstalling the EA anticheat as well already?
Also, could you share a DxDiag with me? Hopefully that'll give me a hint as to what the issue is.
I tried reinstalling the AC. The game was working fine few hours ago and suddenly it would not launch without any changes made
EA_QueenBee i am facing the same issue as SpakTR. Tried all the troubleshooting methods, reinstalled anti cheat, EA app and the whole game itself but the game keeps on sending me back to the EA app when i launch the game.
My issue is still ongoing and has not been resolved. I tried everything you said. Could you please look into it?
