FC Points not transferring

I bought some FC Points right before FC26 came out. But when I started UT in FC26, there was no option to transfer the points, and the game just started (with the 100 points I already had from before buying more).
I asked EA about it, and they said the transfer option would show up a few weeks after FC26’s release. But all my friends have already transferred theirs, and honestly I don’t really trust EA, so I’m pretty worried.
Anyone else in the same boat? (I’m still trying to contact EA, but the wait time is so long it feels like FC27 will be out by the time they get back to me.)