Dear EA Sports Support,
I am writing to report an issue during the new RTTF Live Event in EA FC 26. I was disconnected from three matches, and each was counted as a loss.
Because of this, I ran out of attempts and could not qualify for the RTTF Cup tournaments. These disconnections were due to connection errors, not normal gameplay.
I would appreciate it if you could review my case and provide a solution.
Thank you for your assistance.
As soon as a match starts I get disconnected from the EA servers and taken back to the main menu.
Keep loosing attempts and gives me disconnection warning even though the game disconnects itself.
Soon as kick off starts the game disconnects
Hi, I was disconnected from many matches playing the RTTF qualification league. Each disconnection was counted as a loss, an attempt but not as a match played. As a result, there aren't enough attempts remaining for me to qualify. I checked the quality of my connection several times and the disconnections are not an issue on my end. I play on Xbox Series X. I'd normally not complain about that sort of thing but I've had the issue for so many of these leagues and cups that I'm now getting really frustrated. I need someone at EA to add back the attempts on my account so I can qualify.
My Ps5 logout soon after kickoff of ultimate team Live Event everytime with an error message "Inorder to access......." then after pressing okay it say "Leaving Ultimate Team" then back to home.
If i play RIVALS or SEASON 6 TRIPLE THREAT no problem only RTTF League.
It was also happening on Euro and South American leagues & now on RTTF LEAGUE. I cant play the live event and yet it recording a loss.
Same for me. Disconnecting only in Live events
Everytime i play the new RTTF League i get in the first minute of the game a dnf with "unable to connect to the ea services". I only get this in the RTTF League. I don't get the dnf in any other gamemode like in champs, triple threat etc.
Having the same issue and had this problem with south american league and european league as well. No problems at all with all other gamemodes like rivals, champions and so on. Frustrating, not being able to complete any of the objectives...
Any advice would be great.
I joined the RTTF League, but I get disconnected from the server immediately after the match starts. When I restart Ultimate Team, it is recorded as if I was the one who disconnected. However, there are no issues with my internet connection. I can play Rivals and RUSH normally.
This problem also occurred in previous events such as the Europa League and the South America League, and I wasn’t able to play a single match in the end.
I have contacted support multiple times through the help section, but I have not received any response, and I am at a loss.
The file is from the Europa League event.
I am having the same problem on PS5. Still no fix. It sucks.
Same I’ve gone 3 games in a roll I start the game it immediately disconnects, now I can’t complete the play 12 objective. What a great game EA..
Having the same exact issue & ea help just admitted they were aware of it. Likely won’t see compensation since we didn’t get any for the other leagues
