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Thatboiijuancito's avatar
Thatboiijuancito
Seasoned Newcomer
19 days ago

Fc store

For a month i keep getting the “there has been an error with the FC store checkout, please try again later” i also contacted playstation and all they did was give me my refund. I also tried other EA games to purchase  and it worked. It only happens on FC26.

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    15 days ago

    I would recommend that you continue to engage with them Thatboiijuancito​ in regards this as there is not much more we on the forums can do.

    Darko

  • Thatboiijuancito's avatar
    Thatboiijuancito
    Seasoned Newcomer
    16 days ago

    Still no solution they told me all the trouble shooting and still the same problem 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey Thatboiijuancito​ I'd recommend speaking to our live support as they will be able to review your account with you.

    They can assist you with the issues related to missing points.

    Darko

  • I purchased points again on the app to test it a week ago and i still haven't received it.  

  • I got my refund on my points and yes i did all the trouble shooting they suggested. FC 26 is the only EA game that i have trouble with purchasing.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey Thatboiijuancito​ sorry to hear that you have been having issues with the game.

    When you say you got a refund, do you mean for the game or for an in-game purchase?

    When you spoke with PSN support did they suggest any troubelshooting steps?

    The more info we have, the better.

    Darko

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