Fc26

Hi ea why did season pass  charge me 1000 fc point from the 2000 i got this month free for buying the game early and using early access on my xbox series s version and then it came up on my screen I got season pass free for buying fc26 early but didn't refund my 1000 fc points back into my game account can you please sort this out as this is not right i want this refunded ASAP please thanks in advance please also see attached proof