If you purchased the game from an unauthorised reseller than you will need to speak with their support for any issues.
No one at EA can assist you with any issue related to an issue with a purchase made from an unauthorised retailer.
Darko
EA_Darko can EA prove that the keys we bought are stolen?
Because what you wrote above is very serious accusations against many websites (eneba, instant-gaming) that are famous, widely used and still selling your keys and products in this exact moment.
If I had issue with the game (wrong product or language, not working keys, etc) I was definitely going to complain with them.
I had no issue at all, the code was working and I played the game, the only issue I got is that EA decided that my valid key is no longer valid, this means I am never the owner of my digital content.
If you get your activation codes stolen, that's your problem and you should fix it upfront, the validation should fail before installing and playing the games, and yous should have your products removed from their sites.
You (EA) instead just decided to act against your users and this is very poor incident management or decision.
I wanted to play your game, I lost time and money and I find it incredible, the funny thing about this is that I don't really care much about the game, I care about stocks and after seeing this behaviour, as a User I would never buy again your games.
I asked refund, but this is my last experience with EA Games.
