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s5rd8680vtzz's avatar
s5rd8680vtzz
Seasoned Newcomer
2 days ago

help me

Hello EA Team,

I was playing the World Tour Silver Superstars League event in EA FC 26 Ultimate Team.

I played 13 full matches, but in around 5 matches the game disconnected me automatically even though my internet connection was completely stable. 

Now the event says I have used all 20 attempts, even though I only completed 13 full games. 

Because of this, I couldn’t finish my objectives (Play 18 matches). 
Please check my account and fix this issue or compensate me for the lost matches

pc
steam

3 Replies

  • 22-Lunatic's avatar
    22-Lunatic
    Rising Newcomer
    2 days ago

    I had the same problem played 17 matches 3 disconnected without me having any problems, i was still on discord doing stream just fine, but the game just kicks me out... 

     

  • BornVoard's avatar
    BornVoard
    Rising Newcomer
    2 days ago

    Same thing. I wrote it on the forum and to the customer support as you did. I hope that they can solve it asap.

  • lutopia69's avatar
    lutopia69
    Rising Newcomer
    2 days ago

    Same has happened to me says I forfeited in coop when my opponent left.

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