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finlaypat2011's avatar
finlaypat2011
Newcomer
7 days ago

I have not received all my FC Points for purchasing EA FC 26

I purchased EA FC 26 before it was released and i have not received all the installments. Received = 4000 FC points and Not Received = 2000 FC points. I have been on the agent chat with Pranav but he...
missing content
xbox
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 days ago

Hi there and thanks for sharing all the details. We’ve checked the information again about those grants.

There may have been a period of inactivity on your account, which can cause an installment to be missed. You should still receive the remaining FC Points, but it may take a bit longer to process. Please be patient and check your account regularly for updates.

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