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Rabbo1967's avatar
Rabbo1967
Newcomer
3 hours ago

Is anyone else having connection issues with ultimate team?

Is anyone else having connection issues with ultimate team? I have restarted the router deleted game data etc. and no change
connectivity
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 hours ago

Hi there. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, try loading in to UT again. You also may need to create an empty squad. Let me know if that helps or not. Thanks!

  • Rabbo1967's avatar
    Rabbo1967
    Newcomer
    3 hours ago

    I have tried this. Still getting the same issues. Worth noting I can’t access my original ea email to rectify anything else. I can only sign in as I remember the password. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 hours ago

      I recommend you open a case with an advisor to get your email updated. That can be done by using the 'Contact us' button at the bottom of this page.

      What platform are you playing FC 26 on?

      • Rabbo1967's avatar
        Rabbo1967
        Newcomer
        2 hours ago

        Whenever I try to contact an agent, it sends me recommended troubleshoots which I’ve already tried. PS5. 

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