Forum Discussion
I have tried this. Still getting the same issues. Worth noting I can’t access my original ea email to rectify anything else. I can only sign in as I remember the password.
I recommend you open a case with an advisor to get your email updated. That can be done by using the 'Contact us' button at the bottom of this page.
What platform are you playing FC 26 on?
- Rabbo19672 months agoSeasoned Novice
Whenever I try to contact an agent, it sends me recommended troubleshoots which I’ve already tried. PS5.
- EA_Aljo2 months ago
Community Manager
An advisor should be able to help get your email updated.
As far as connecting to UT goes, please try the following:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
-
Power it all up and try playing again
- Rabbo19672 months agoSeasoned Novice
But I cannot get through to an advisor? I have tried the above steps and it is still crashing fairly often. Similarly to others who have posted in the last 24-48 hours, I don’t ever have issues this bad and nothing has changed with my internet connection.