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Rabbo1967's avatar
Rabbo1967
Newcomer
3 hours ago

Is anyone else having connection issues with ultimate team?

Is anyone else having connection issues with ultimate team? I have restarted the router deleted game data etc. and no change
connectivity
playstation
Rabbo1967's avatar
Rabbo1967
Newcomer
3 hours ago

I have tried this. Still getting the same issues. Worth noting I can’t access my original ea email to rectify anything else. I can only sign in as I remember the password. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 hours ago

I recommend you open a case with an advisor to get your email updated. That can be done by using the 'Contact us' button at the bottom of this page.

What platform are you playing FC 26 on?

  • Rabbo1967's avatar
    Rabbo1967
    Newcomer
    2 hours ago

    Whenever I try to contact an agent, it sends me recommended troubleshoots which I’ve already tried. PS5. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      1 hour ago

      An advisor should be able to help get your email updated.

      As far as connecting to UT goes, please try the following:

      1. Unplug your modem/router for 2 minutes
      2. Hard restart your console by holding down the power button until it turns off

      3. Power it all up and try playing again

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