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Rabbo1967's avatar
Rabbo1967
Seasoned Novice
1 month ago

Is anyone else having connection issues with ultimate team?

Is anyone else having connection issues with ultimate team? I have restarted the router deleted game data etc. and no change
connectivity
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Please follow these steps to open a case with an advisor:

  1. Go to https://help.ea.com/en/help-home/
  2. Type EA Account into the search field
  3. Select the EA Account tile
  4. Click on See more topics
  5. Click on 'I need to update my EA account information'
  6. Click on the option for chat
Rabbo1967's avatar
Rabbo1967
Seasoned Novice
1 month ago

Sorry, but these instructions were no help. I cannot see the ea account tile. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Sorry about that. I can see now those instructions no longer apply. Instead, go here and scroll to the bottom of the page. Hit the 'Contact us' button to get started on a support request.

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