Lost connection to your opponent" every match (Clubs + Seasons)

Title: PS5 — "Lost connection to your opponent" every match (Clubs + Seasons), EA's own connection report shows 78–97 during the drops

Platform: PlayStation 5
Connection: Wired Ethernet (LAN), NAT Type 2
Mode(s) affected: Pro Clubs AND Seasons — both, every match
Started: ~2 weeks ago (was completely fine before that)

The problem: Mid-match, my game freezes for a moment, then I get "You lost your connection to your opponent." It happens in essentially every online match. In Clubs, I'm playing with 3–4 friends — my game drops but my teammates keep playing without me, so this is NOT an opponent quitting. In Seasons it drops me (often while I'm winning) and the result doesn't register as a win.

Why this isn't my connection — I've verified it thoroughly:

• PS5 connection test passes fully: ~806 Mbps down / 47 up, all checks successful, NAT Type 2.
• EA's own Connection Quality Report scores my recent matches 78–97/100 with packet loss at or below 0.07% — during the exact matches I was disconnected from. My connection to EA's servers was rated "Good"/"Great" at the moment of every drop.
• Ping ~19–25ms, jitter ~1.4ms across matches.

Everything I've already tried (no change):

• Rebuilt database + cleared system software cache (Safe Mode)
• Switched DNS to Google (8.8.8.8 / 8.8.4.4)
• Confirmed all game and PS5 system software fully updated
• Power-cycled modem/router
• Game Presets → Performance Mode; lowered 4K Video Transfer Rate
• Contacted EA live chat (3 agents) — no diagnostic help; case logged as a bug

Key detail: All my friends who play are on PC or Xbox and have zero issues. This appears to be PS5-specific.

Can EA please investigate server-side / peer-connection disconnect logs for my account? The consistent "lost connection to your opponent" wording while my own EA connection scores are healthy points to a peer/session issue on the game's side, not my network.

Reference: Case number is #253499556.