Matchmaking issue
I am still on my opening champions match as for the last few days everytime I try to play a game it says I have lost connection to my opponent. It does not record the game but I cant get pass the tea...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerCan you please run a connection quality report and share the results with us?
I have the same problem oney in rivals. My connection score is 92, I don't think it's a connection issue since it only appears in rivals games. pls find a solution
I cannot play rivals either.. I have a 91 connection score.. it is clearly not a connection issue... I guess they just don't care about FC 26 anymore...
- EA_cuervo
Hi there, thanks for the additional details.
A high Connection Quality Score is definitely useful information, but it doesn't completely rule out connection-related issues, as things like routing, packet loss, or temporary instability can still affect matchmaking or gameplay.
From here, the main thing we can do is provide troubleshooting steps that may help improve the connection and rule out common causes. We don't have the ability to make changes to your connection or matchmaking from our side.
Please try the connection troubleshooting steps here:
https://help.ea.com/en/articles/troubleshoot-connection-issues-eacqr/Since you've mentioned this only happens in Rivals, if the issue continues after trying those steps, please let us know exactly what happens when you attempt to enter a Rivals match, including any error message you receive.
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