Community ManagerHi there. I'll help try to find out why you keep disconnecting. First, please run the Connection Quality Report and post a screenshot of the results. Thanks!
Hi, i hv experienced the connection issue too. Mine is ps5. Please help to fix it
I got both the LAN and WIFI checked. 96/100. I don’t think the remaining 4 marks would cause such disconnection at all.
Community ManagerThat much packet loss can still cause disconnects. Did you try the troubleshooting steps here?
Come on Aljo. Stop asking us to do what we have already done. We are not as foolish as you think. Look around the forum please. Thousands of players reported for the connectivity of EA server in FC26. Please just work faster on fixing this issue and tell us the realistic, reasonable and effective solution asap.
Obviously, EA still think that it is players' network problem, not them or their servers.
I am facing this issue in my PS5 too. Please check it.
Community ManagerThanks. First, try power cycling your equipment with these steps:
Also, if possible, switch to a wired connection. Wireless is far more susceptible to disconnects and lag than being wired.
Commmeeeee ooooonnnn Aljo. We did what you said already. As said that we do not have any issue on connecting EA server in FC25. This issue just happened in FC26. Please just read our words and do sth meaningful ok?
this is 100% the issue caused by EA server or bugs of FC26
Besides, you should note that I can easily connect to EA server in FC25 just after the failure of connectivity with EA servers in FC26.
As attached, I just tried to connect EA in both FC26, which is failed (IMG_9234.png) , and FC25, which is success (IMG_9233.jpeg)
There is no doubt that it is the issue with FC26 itself, not us.
Community ManagerHello. Can you run the Connection Quality Report I mentioned in the message you responded to? Thanks!
Are you kidding Aljo?
I run the quality report and replied you already. It seems you ade not checking our replies carefully.
FIne, I run this and 96/100 again. Please stop replying such "robot-like" wordings and do something meaningful. We've had enough of this. If you cannot handle this, just find someone more capable to do so.
I have the similar problem and it crashes only on live events it's not a connection issue its a glitch you haven't found it because it ONLY happens on LIVE EVENTS it appears as soon as the match starts you have been disconnected to EA servers all the other games modes are fine. Fix this
I struggle to connect to the servers every night although having near perfect internet connection.
same here for few days
checked the internet is fine
hi the so called community manager. same problem as the guy above. can't connect to ea server today and several dc for the past several days. attached the screenshot of my connection quality report.
The Connection Quality report always shows that i have a great connection.
But in game it feels slugish, input delay almost all the time. Worst is when you are playing the events (today was ultimate gaunglet 4), its very hard to achieve 2 wins in a row, because you face very good players, but when you achieve, when the game finishes after extra time, and you are winning 5-2 or 5-3. its shows cannot connect to EA servers, you have lost your online connection. When it connects again, you got a DC message, and you got a LOSS.
I never faced this problems, the EA FC 26 it's by far the worst experience that i had in years. I think it´s better to cancel EA Pro subscrition and go play another game. There is no point to continue, you don´t get any compensations, it´s always the same, since the big update.
Keep up that fabulous work, someday you will get there...
