Never recieved my FC Points
I've purchased FC Points on a third party website back on Jan 16. and redeemed the codes. It was 2 times 12000 FC Points. The codes were redeemed without an issue. After going into the game the point...
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Same here. Contacted them every day since Toty launch. They made me do everything. From providing screenshots from the payment tho contacting Playstation. I’ve contacted EA like 14 times already. I provided screenshots, cleared my cavhe, reconnected my router, contacted psn. And havent got anything. They keep saying it’s a worldwide issue and that I should wait but I’m very sceptical whether I’m going to see those points ever again
EA_Darko
Community Manager
Community ManagerWhere did you purchase your points from Futjarne1997?
Darko
Hey Darko. Just from the eafc fc point section. After that I paid with apple pay. I’m on ps5. I’ve done every single step the ea help center gave me. From uploading screenshots to restarting router. I even contacted playstation and I cleared my cache as well. Nothing worked out. I’ve been waiting almost
72 hours now without the points in my account
- EA_Darko
Did you make the purchase in-game Futjarne1997 and on what platform?
Was it from the in-game store, the platform store or other?
Darko
Hi darko. Just from the in game store. On the fc points section when you go to “store”. I bought them there, funded my ps wallet with apple pay and paid for the fc points. The money went out of my account, but i didnt get the 12k fc points I bought
Same
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