No pre order icon and my points have not fully transferred over

same with icon 

Was it not that you get the icon pack in FC25 when you preorder? And only when you order the FC 26 standard version. When preordering fc 26 ultimate you als wont get it
https://www.ea.com/nl/games/ea-sports-fc/fc-26/buy

No you get the icon pick in fc 25 but you should get an untradeable debut icon pack which will give you one of 15 different icons