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696e2a642fb9cb80's avatar
23 hours ago
Solved

Not rewarding squad battle points?

I play squad battles, it loads game then I play a fast match it ends saying you can't connect to ea servers which then I forfeit the match and get rewarded no points it happened yesterday and today. I'm playing on xbox series s 

7 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    18 minutes ago

    696e2a642fb9cb80​,

    I'm glad to hear you managed to fix the issue! Unfortunately we can't add games back to your account, but hopefully you'll be able to play without any interruptions going forward.

  • 696e2a642fb9cb80's avatar
    696e2a642fb9cb80
    Newcomer
    20 hours ago

    It looks like this may have fixed the issue I deleted some files and re downloaded.

    But is there any chance of getting to play to four games I had issues with else this effects my point total and dont get the rewards I deserve to get?

  • I can play Rush with no problems. I can play rivals with no problem although rivals has been loading at weird camera angles and I can't play the match I can't see the game.

    It's mainly just squad battles I've lost four games worth of points even though I've won each match. 

    At the end of the match it kicks me to the squad battles menu where it tells me I've earned zero points.

  • It's a really quick match not at the level i put it at.

    The match ends as normal then it says cannot connect to ea servers takes me out of the match and rewards me with forfeited match even though I played a full game

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Hey 696e2a642fb9cb80​,

    Are you getting that error at the end of all of your matches, just before the final whistle? Just to check, are you also being kicked back to the game's main menu when that happens?

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