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Re: [PC/Steam] Ultimate Edition - Crashing on Launch

I am hoping someone from the community or the EA team can help me. I have been trying to play the FC 26 Ultimate Edition on PC (Steam) for over 24 hours without any success, and I have exhausted all support options.

This has been my experience:
1.  On the early access launch day, my game was stuck on "GAME NOT RELEASED" in Steam for about 10 hours.
2.  After that was finally fixed, the game now crashes on launch every single time. A black window appears for a moment and it immediately closes with no error code.

I want to be clear that I have tried EVERY possible solution, including:
* A complete, clean re-installation of the game (uninstall, manually deleted folders, re-downloaded).
* Verifying game files integrity multiple times.
* A clean installation of the latest graphics drivers.
* Clearing the Steam Download Cache.
* Running as administrator.
* Trying windowed mode launch options (-windowed -noborder).
* Disabling all overlays (Discord, etc.).
* Resolving an initial EA account linking issue.
* Uninstalling the EA Play trial version.

My PC specs are more than capable of running the game (i5-12400F, 16GB RAM, Windows 11). I have attached my DxDiag file for review.

At this point, the game is completely unplayable. My support tickets with both Steam and EA have been unhelpful. Has anyone in the community found a real fix for this startup crash? Is there any way to get this issue escalated to a technical team at EA?

Any help would be greatly appreciated. Thank you.

8 Replies

  • AyoubXxxxx's avatar
    AyoubXxxxx
    New Novice
    25 days ago

    i play all the games with more thank 100fps , but fc 26 still playing with drop fps and crashing in the menu or in the match, also the controller does not work

  • Basil3BBB's avatar
    Basil3BBB
    New Novice
    25 days ago

    and its not like i couldnt play the game, i played the game for 6 hours due to me having the ea play with game pass. and in the 6 hours free trial there were no problems at all. Everything worked fine, the controller, the graphics, the fps, the ultimate team mode

  • Basil3BBB's avatar
    Basil3BBB
    New Novice
    25 days ago

    i just did two things, 

    and 

    idk which one did the trick.... it was all thanks to this goat:  https://www.youtube.com/watch?v=xRU3e1hv9Z0&t=120s

  • AyoubXxxxx's avatar
    AyoubXxxxx
    New Novice
    24 days ago

    bro for the game crashing , is it normal? i'm afraid of not playing fc 26 all year, cuz every 5mins the game closes

     

  • Nevio32's avatar
    Nevio32
    Seasoned Newcomer
    24 days ago

    did all of that atleast 5 times and its still not working it still crashes with exit code: 0xC0000005

  • ant1socialtv's avatar
    ant1socialtv
    Newcomer
    22 days ago

    i tried this 2 steps but nothing... i did anything but cannot launch the game...someone help me plz

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    20 days ago

    If you still can’t launch the game from Steam, please uninstall and reinstall both the Steam client and the EA app. Try using the default installation path if possible.
    If the issue persists, please go through the steps in our Technical Guide, as they should help you identify the cause of the problem.

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