Forum Discussion
I am having the same issue since last week until now only while playing fc26. Playing other games for hours my ps5 works just fine and not overheating.
It's annoying and i am worried it could damage my ps5.
- EA_Barry8 days ago
Community Manager
If your console is overheating while playing FC 26, it will protect itself by shutting down. You can know it is definitely overheating if you have to unplug the power cable and reconnect it before restarting the PS5. Cleaning the console is usually the remedy, but professional cleaning or even PlayStation warranty consultation may be required.
Thank you. EA_Barry.
- Jpetrarico2 days agoSeasoned Newcomer
It's happening to me again now. Yesterday was okay but you got problems with pro clubs mode.
Today i played fc26 on my ps5 for only 2 hours and it shut down twice. I played other games for hours and it never overheated and never shut down by itself.
My ps5 shuts down only when i play fc26..listen or read carefully Barry..it shuts only when i play fc26 for god sake
- EA_Barry2 days ago
Community Manager
Different games place varying levels and types of demand on the console. Just because this is the only game that is overheating your console does not necessarily mean the game is at fault. If that was the case, every PS5 would be shutting down and we would have a much bigger issue on our hands. I recommend professional cleaning, which will return your console to a factory-fresh state, and if there is no other hardware issue at play, you should be good to go for some time. Thank you. EA_Barry.
- HarryRow1226 days agoSeasoned Newcomer
Son having same issue in last week with only FC26…keeps shutting down in middle of game…any update?
- EA_Barry4 days ago
Community Manager
Have you cleaned the fan and heatsinks inside the PS5? You can tell the console is overheating if you need to unplug the power and replug for it to turn on. Thanks, EA_Barry.