Re: Can't transfer my FC points

I recently bought FC26 and when I went on Ultimate team, I was never asked if I want to transfer my FC points from FC25 to FC26. I am aware that it is a one time action but I haven't had the prompt shown so I can transfer them.

I am very disappointed because I had quite a lot of FC points on FC25 and also they are both played on the PS5 with the same account. Please can someone help me.