SBC missing

I activated a player from SBC, but he hasn't appeared for me, and I can't find him anywhere. Today is the second day, and he still hasn't appeared. I paid a large sum of money from my own account, and this is causing me great distress. I hope you can resolve this issue as soon as possible. I've contacted many people in technical support, but it hasn't been resolved. Thank you. Sergio busquets

You're a stupid company, with all due respect. How can you not restore my player? And how did he completely disappear after I completed his challenge? It's been five days and the game hasn't been restored or my very simple problem solved. I've contacted more than five people and no one has been able to fix it. I spent a fortune on the game and you haven't given me a penny back. You've made me sick.