Forum Discussion
62 Replies
- HD9115 months agoNew Novice
Hello EA Support / EA Community,
I am facing a serious server routing issue in EA SPORTS FC 26.
Game Details:
Game: EA SPORTS FC 26
Platform: PC
Mode affected: Online matches / Ultimate Team / Rivals / Champions
Location: Saudi Arabia
ISP: STC 5G
Current ping: 120-130ms
Expected ping: 20-40ms
Issue started: [25/arpril]
The game keeps giving me around 120-130ms ping. This strongly suggests that I am being routed to European or Eastern European servers instead of the Middle East servers.
My connection is stable, and I already tried restarting the router, restarting the game, checking connection settings, testing multiple online matches, and testing at different times of the day.
The issue still happens, and the gameplay is heavily delayed.
Please investigate the server routing and matchmaking region for Saudi Arabia and Middle East players, because it seems the game is not connecting us to the correct nearby servers
Thank you.
- lBrave5 months agoNew Scout
Any urgent solution here? Either to have DR Data Center or migrating to another DC in the region to recover the service and have fair computation.
- a10b134e671beb7d5 months agoSeasoned Newcomer
I think am facing same issue high ping suddenly and no technical team to support in this issue i think all what they will ask to take screen shot and thats it. This problem no solution for it its all about server the middle east server it seems down
- HD9115 months agoNew Novice
Hello EA Support / EA Community,
I am facing a serious server routing issue in EA SPORTS FC 26.
Game Details:
Game: EA SPORTS FC 26
Platform: PC
Mode affected: Online matches / Ultimate Team / Rivals / Champions
Location: Saudi Arabia
ISP: STC 5G
Current ping: 120-130ms
Expected ping: 20-40ms
Issue started: [25/arpril]
The game keeps giving me around 120-130ms ping. This strongly suggests that I am being routed to European or Eastern European servers instead of the Middle East servers.
My connection is stable, and I already tried restarting the router, restarting the game, checking connection settings, testing multiple online matches, and testing at different times of the day.
The issue still happens, and the gameplay is heavily delayed.
Please investigate the server routing and matchmaking region for Saudi Arabia and Middle East players, because it seems the game is not connecting us to the correct nearby servers
Thank you. - madalinu7395 months agoSeasoned Newcomer
Even in eastern europe we have 0 servers and the matchmaking is like 90% germans 9.9% italians and polish all those with dedicated servers and 0.1% other players from eastern europe... Those servers are scripted to give advantage to those countries from western europe...
- Che_Guevara085 months agoRising Rookie
I want to report a problem that I have already reported multiple times, but unfortunately I have not received any proper response or solution.
The issue is the high ping I constantly experience, which reaches 54–60 ms because I have been transferred to European servers instead of Middle East servers, which are the closest and most suitable servers for me since I live in Jordan.
This situation is completely unfair. I am forced to play on 56–60 ping, while my opponents in Europe play on 12–16 ping with much smoother gameplay and a clear advantage in matches.
I have been complaining about this issue since the middle of March, and until now there has been no real solution provided — only false dates and promises regarding fixing the Middle East servers.
Please review my case as soon as possible and solve this problem because it is seriously affecting my gameplay experience
- whitewolf_9625 months agoSeasoned Newcomer
i get stable 100 ping bro how do u even get 60 ping , i also live in jordan
- lBrave5 months agoNew Scout
No feedback or solution until next FC 27 unfortunately!! this is EA way to resolve such issue and priority since all paid!!
- OfficiallA2one5 months agoRising Novice
More than two months investigating , I guess they are not gonna do anything about it w we have to leave the game until fc27 and who knows maybe not even in fc27 they gonna fix it
- Huntsman405 months agoSeasoned Newcomer
Hello,
I have been having a serious matchmaking/server routing issue in EA Sports FC 25 for over a week now.
I live in Saudi Arabia and I used to normally play on Middle East servers with good gameplay and normal ping. However, recently the game constantly matches me against European players, especially Turkish players, and the gameplay feels delayed and heavy.
I tested everything possible:
- Different internet connections
- STC fiber and mobile data
- Different DNS settings
- Restarted router and console
- Reinstalled network settings
- Tried different times of the day
No matter what I do, the game keeps routing me to European matchmaking instead of Middle East servers.
The strange thing is that this issue started suddenly and was never happening before.
EA Support could not identify the cause and asked me to post here.
Is anyone else in the Middle East experiencing this issue recently? And is there any fix for being constantly matched on EU servers instead of Middle East servers?
Thank you.