Forum Discussion
saruballe
24 days agoRising Novice
I’m experiencing the same issue on xbox, I’ve also made a post about it. Started on the same date as well.
- EA_Darko24 days ago
Community Manager
Can you try what I suggested in my previous post saruballe.
If you have a mobile with data you can use your phone as a hotspot and monile data to test and see if you have issues there.
Darko
- saruballe24 days agoRising Novice
Hey, I have tried all the EA troubleshooting steps and yes when I use hotspot my ping is lower around 40ms, however it’s not an issue on my ISP side as I’ve reached out to them also.
- EA_Darko23 days ago
Community Manager
Hey saruballe that you saw an improvement when using your mobile data and a hotspot points to the issue being with your ISP.
Darko