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Ghassan1988's avatar
Ghassan1988
Newcomer
1 day ago
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Softban?

On PS5 in Ultimate Team, after every match finishes I get ‘EA servers are unable to process your request’ and the game disconnects

  • Hey Ghassan1988​,

    If you're being kicked back to the game's main menu, then it could be a soft-ban, yes. They can be triggered by leaving a bunch of games in a short span of time, and usually expire by themselves in about 24 hours.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Ghassan1988​,

    If you're being kicked back to the game's main menu, then it could be a soft-ban, yes. They can be triggered by leaving a bunch of games in a short span of time, and usually expire by themselves in about 24 hours.

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