Forum Discussion
EA_Barry
Community Manager
2 days agoI'm not finding a lot of info on that particular error code. Let's try some troubleshooting:
- Unplug your modem/router
- Hold down the power button on your console until it turns off
- Plug in your modem/router and restart your console
If the problem continues after those steps, try the following: Boot in Safe Mode, Rebuild Database
The last resort is to delete the game and redownload/reinstall it (your save info is stored separately and should be fine).
If required, you can make contact with an EA Help Advisor to check that things are okay on the EA side and that your account is good to go.
Thank you.