Forum Discussion

chopperisop2

New Novice

22 days ago

Solved

Still missing fc points hours after purchase

I brought 2800fc points earlier today and 6 hours later they’re still not here is anyone else having the same problem .

missing content

xbox

EA_QueenBee
22 days ago
This issue is not yet solved! We are still looking into players on PlayStation not receiving their FC Points.

Hey folks,

If you play on PlayStation and bought FC points but didn't get them, could you please provide the following information:

What platform do you play on? (Either PS4 or PS5)

Where did you buy your FC points?

What is your PSN ID?

When did you buy your points? (An exact timestamp and time zone would be ideal.)

If you play on another platform and didn't receive your FC Points, please wait 24 hours before reaching out to our live support team with your proof of purchase for assistance. Thank you!

Manic24s

Rising Novice

20 days ago

So I bought 1200 points the other day 48 hours and they’re still not here meaning I’ve missed the TOTY ATTACKERS promo and still don’t have my coins!!!

When will this get fixed and will I be compensated for missing a promo I OBVIOUSLY bought the points to use on!!!

Brianhave

Seasoned Newcomer

17 days ago

I bought 18500 points on friday and it’s the same for me. I contacted customer service so many times but they are not giving me my points…