Hey Scary1One, Just to confirm, are you having difficulty getting a verification code via email? If so, please give the following troubleshooting steps a try if you haven't already: Navigate to your inbox Settings > Junk Mail (for Hotmail) or Settings > Filters and Blocked (for Gmail) and make sure EA@e.ea.com is a safe sender or an unblocked address Locate an email from EA@e.ea.com and allow images to be displayed Send a reply to an email from EA@e.ea.com If you're still facing issues, it might be worth connecting with live support to make sure the email associated with your EA account is correct and to add a secondary email address instead. Feel free to elaborate if you're hoping to get help for something else entirely. Thanks!

Newcomer

8 hours ago

The email asks for a codeThe email asks for a verification code

1 Reply

EA_mplsnow
Community Manager
7 hours ago
Hey Scary1One,

Just to confirm, are you having difficulty getting a verification code via email? If so, please give the following troubleshooting steps a try if you haven't already:

Navigate to your inbox Settings > Junk Mail (for Hotmail) or Settings > Filters and Blocked (for Gmail) and make sure [email protected] is a safe sender or an unblocked address

Locate an email from [email protected] and allow images to be displayed

Send a reply to an email from [email protected]

If you're still facing issues, it might be worth connecting with live support to make sure the email associated with your EA account is correct and to add a secondary email address instead. Feel free to elaborate if you're hoping to get help for something else entirely. Thanks!