This EA account is restricted from accessing any online features message on PC?

Lankz23​ 

Below is the link referenced in the message: 

NOT ABLE TO CONNECT TO ONLINE PLAY

Please see that for info and help. You may want to check your email for a message about possible action taken against your account. 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

How do I appeal a ban

Thank you. EA_Barry. 

I have no restrictions on my account and no e-mails for a ban..

This is rediculous!

I want a full refund of EA Play!!

I appealed and ive still not had a reply?

Whats going on?

This is appalling!!

Hello?

I paid for EA Play to trial FC 26 on PC, but its wrongly saying i cant access online features? I have appealed but its been over a week with no reply? So how do i request a refund???

Lankz23​ 

Please allow more time for a response; it may be a few days or more. Thank you. EA_Barry.

STILL nothing? Can this be looked into please?

Or i won't be able to buy FC 27!!??

Hello?

Lankz23​ 

You can create a new support case requesting a Status Update on your initial case as follows:

EA Help

Thank you. EA_Barry.