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wassimabdul's avatar
wassimabdul
New Scout
3 days ago

Two accounts, two different gameplay experiences

I have two ultimate team accounts on the same ps5 console with the same internet connection and everything else is exactly the same. However online gameplay on the secondary account is far better than the main one. The mechanics, speed, and responsiveness are executed exactly as is expected. On the main account the squad is slower, if I tackle or intercept, the ball bounces straight back to the opponent. Manual defending is non existent, and offensively the attackers rarely can break the defense. Even though my main account has meta cards they feel like common golds. On the other hand the second account has mid tier cards and yet they play far better than the other. As I said before. I'm playing on the same console and internet, the same tv. Basically everything is the exact same except for the account. Can someone look into this and help me fix my main account so that it actually performs as it's supposed to? Because surly both accounts should perform identically. Why is there such a huge difference between these two accounts? 

9 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Do you have a video showing the difference wassimabdul​?

    Anytime we have seen reports like this our team has been unable to recreate the issue as described.

    The more info we have the better we can help.

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Not noticing any major differences wassimabdul​.

    Yeah you play better in some spots in each but there's nothing there that looks like there is an issue.

    Happy to pass the feedback and videos on to the team to look at.

    A lot of the variations in gameplay that you may feel an be down to things like connection and player fatigue. That one of your games ends in a disconnection would point to issues with your network, which may negatively impact your gameplay.

    Worth taking a look here to improve your connection

    Darko

  • wassimabdul's avatar
    wassimabdul
    New Scout
    12 hours ago

    The opponent disconnected, i was still online. He probably just quit the match. I have no connection issues. I'll show you my connection score.

  • This is my connection quality score 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    If you check the error that popped up wassimabdul​ it says that you lost connection which would imply the issue is on your end.

    A connection quality test is good to havve but it is a snapshot in time and can be very different to when you had issues with connection.

    Darko

  • wassimabdul's avatar
    wassimabdul
    New Scout
    9 hours ago

    If you watch a few more seconds until the end you will see that the match is a win and I  earn coins which means there's no disconnection. This match was from the secondary account, the one which plays better. Also, I have the connection monitoring on screen, if there was any lag or packet loss it would of showed up during the game. I would really appreciate it if you could pass the videos to the team.

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