Re: Connecting to Ultimate Team is not possible at the moment.

Hi everyone,

I’ve been unable to access Ultimate Team in EA FC 26 for more than 26 hours now.  
Every time I try to enter FUT, I get this message:

“Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.”

My internet connection is perfectly stable, and I can play other modes (Kick Off, Clubs) without any issues.  
The problem started after the game crashed several times during online matches — the crashes were not caused by my connection or quitting the game.

I already submitted two support requests through EA Help, but they don’t appear in “My Cases.”  
I also reached out via Twitter and Discord but haven’t received an answer yet.

My EA ID: **b9ba409718e70eca**  
Platform: [PS5]  
Region: Poland

It’s been more than a full day — this looks like a stuck restriction or a system flag that didn’t reset.  
Could someone from the EA team please check my account status or escalate this case?

Thank you in advance!