Forum Discussion

New Novice

1 month ago

Solved

Unable to play FUT matches

Whenever i try to complete my squad in UT my game shows a pop up saying unable to connect to ultimate team servers. This has been the case for a few days and I cannot play any game mode in UT except for Rush because i cannot finish building my squad. I have already redownloaded the game and also restored my license but this issue has not been resolved.

connectivity

playstation

EA_Aljo
1 month ago
Hi there. Thanks for reaching out. Try deleting all of your squads. Not the players, just the squads. Then, create a new squad and see if you still get this error. If you do, try using completely different players. It's possible one of them is glitched and causing this error.

4 Replies

EA_Aljo
Community Manager
1 month ago
Hi there. Thanks for reaching out. Try deleting all of your squads. Not the players, just the squads. Then, create a new squad and see if you still get this error. If you do, try using completely different players. It's possible one of them is glitched and causing this error.
zcd28j9po5fd
New Novice
30 days ago
I already tried the deleting squads method and it did not work. I will try to see if its a specific player who is the issue and get back to you.
zcd28j9po5fd
New Novice
30 days ago
Hey, thanks a lot. You were right. One of my players was glitched. I really appreciate the help as this was annoying me for a while.
EA_Aljo
Community Manager
28 days ago
No problem! Glad to help. Please reach out again if yo have any other issues. Good luck on the pitch!