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Nader199os's avatar
Nader199os
Seasoned Newcomer
1 day ago
Solved

Wrongly Banned for Coin Distribution – Request for Investigation

Hello everyone,

 

I am posting here because I believe my EA SPORTS FC 26 Ultimate Team account was wrongly banned for Coin Distribution.

 

I have never bought, sold, or transferred Coins, and I have never intentionally participated in Coin Distribution. I only played the game normally and I genuinely do not know what action could have triggered this ban.

 

I already submitted multiple appeals to EA, but they were rejected without any explanation or evidence of what I supposedly did wrong.

 

What makes me even more confused is that I had another EA account last year that received a similar Coin Distribution ban, and that restriction was later removed. Because of that experience, I believe false detections can happen.

 

I am not asking anyone to bypass the rules. I am only asking for my case to be reviewed carefully by a human because I honestly believe this is a mistake.

 

Has anyone experienced something similar? If any EA Community Manager sees this, I would greatly appreciate if my case could be reviewed again.

I believe this may have been a false detection based on my experience.

 

Thank you.

 

  • Hi there. I'm sorry to say, we're not able to help with bans over the EA Forums. Please see the article here for more information as well as instructions for submitting a dispute. Thanks!

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. I'm sorry to say, we're not able to help with bans over the EA Forums. Please see the article here for more information as well as instructions for submitting a dispute. Thanks!

  • Nader199os's avatar
    Nader199os
    Seasoned Newcomer
    1 day ago

    Thank you for your reply. I completely understand that the forums cannot remove bans.

     

    I have already submitted multiple disputes to the Terms of Service team because I genuinely believe my case may have been reviewed incorrectly.

     

    I have never knowingly bought, sold, or transferred Coins, and I still do not understand what activity led to this decision.

     

    Thank you for your time.

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