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FootyWarriorX's avatar
FootyWarriorX
Newcomer
12 hours ago

Acc Ban Help

Hey, 

My account got banned for breaking the coin selling rules yesterday. Unfortunately account got permanently disabled from online access. 

I also sent an appeal and deeply regretted and apologised for my mistake. I just want to know is there a chance they give me a second chance and recover my account? 

I’ve never got any warnings from EA, I never cheated or broke the rules and I always buy and play the game on my account from the first day. 

I would appreciate if someone let me know if I can be hopeful for my account or not?!

Thanks for reading this message.

discussion

4 Replies

  • FootyWarriorX's avatar
    FootyWarriorX
    Newcomer
    10 hours ago

    HeyEA_QueenBee​ 

    I know and don’t ask anything specific to happen here regarding the ban. 
    I’m just curious to know if have a chance to get my account back or not? 

    At least you’re experienced and heard so many cases like this, have you ever heard if they accept the appeal? 

  • Dis13's avatar
    Dis13
    Newcomer
    10 hours ago

    Currently, 90% of bans are undeserved, marked as “coin distribution.” People simply purchase cards at a low price and get banned, which is incredibly unreasonable. Previously, this only occurred when SBCs were released and, for example, a card cost 500 coins but then increased to 7,800 coins, resulting in people being banned for purchasing it. Now, if you're lucky enough to buy a card at the lowest price, you'll get blocked. EA is just going crazy.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey FootyWarriorX​,

    Unfortunately we can't help with bans here on the forums. If you've already sent an appeal, you'll need to wait for our terms of service team to get back to you.

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