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18382336de498341's avatar
18382336de498341
Seasoned Newcomer
1 month ago

Missing Premium Season Pass Level 30 player rewards FC 26 UT

Hi EA Support / Community team,

I completed the current FC 26 Ultimate Team Season and I own the Premium Season Pass, but the Level 30 Premium player rewards did not show up in my account (the CDM and the ST).

I already checked that the season is fully completed and that rewards show as claimed. I also restarted the game/console and checked My Packs, Unassigned, and my Club (including sorting by newest and searching).

Can someone confirm the best next step or whether this is a known issue? I can share screenshots of my Season completion screen and an EA Help case number via private message if needed.

Thank you.

discussion
season pass

4 Replies

  • chepce's avatar
    chepce
    Seasoned Newcomer
    1 month ago

    Did you find any solution? Same thing happened to me with Level 30 premium reward Petit

  • Raptoronto's avatar
    Raptoronto
    Seasoned Newcomer
    1 month ago

    Hello, I reached Level 30 in Season Pass in Ultimate Team but I cannot claim the final reward Emmanuel Petit.

    My XP shows 30,000 / 30,000 SP and I have the Premium Pass, but the claim button does not appear.

    I restarted the game and tried the companion app but it still doesn’t work.

    Please check my account and grant the reward.

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