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peaheeds123's avatar
peaheeds123
Newcomer
3 months ago
Solved

Account hacked

I opened up ultimate team to having multiple of my players sold for minimum price and all my coins spent on two “yildiz” a 79 rated player for 50K each time ? What do I do? I now have half my team missing and no coins 

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  • EA_Lanna's avatar
    EA_Lanna
    3 months ago

    Hi peaheeds123​, 

    I’m sorry to hear you’re dealing with this. We have an article to help guide you through the steps to recover your account. Please give those steps a try: 

     

    If you run into any difficulties with those steps, please connect with our support team by clicking 'Contact Us' at the bottom of that article. Our support team can help you recover the EA account and reset the account information so it once again reflects your information.

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi peaheeds123​, 

    I’m sorry to hear you’re dealing with this. We have an article to help guide you through the steps to recover your account. Please give those steps a try: 

     

    If you run into any difficulties with those steps, please connect with our support team by clicking 'Contact Us' at the bottom of that article. Our support team can help you recover the EA account and reset the account information so it once again reflects your information.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey peaheeds123​, 

    It's gone quiet here, so I hope that means you were able to recover your EA account and are sorted.

    I'll close the thread here as a result. 

    Happy Gaming,

    - EA_Lanna

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