Forum Discussion

MasonGreenwoodx7's avatar
MasonGreenwoodx7
New Traveler
11 hours ago

Appeal "overturned", but still market banned

Made an appeal yesterday, it says "overturn" on my case. But I am still locked out of the transfer market. Is there anyone I can contact to fix this ? 

3 Replies

  • CeltyLzz's avatar
    CeltyLzz
    Seasoned Newcomer
    6 hours ago

    Hi there, I believe I got misbanned recently however the system doesn't allow me to even create an appeal case. Could you please check it for me or maybe suggest a way that I can submit my appeal case?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey MasonGreenwoodx7​,

    I'm afraid we aren't able to make any changes via the forums. In this case you'd need to get back in touch with support to have them take another look if they've flagged something without removing the actual ban.

    You can resume a case from your case history page to have another advisor make sure that case was closed correctly, or create a new one here