Forum Discussion

Bananapyt10's avatar
Bananapyt10
Seasoned Rookie
19 days ago

Billion-dollar Company with no Team of Service?

Who else has been falsely banned from the Transfer Market? 

It seems like many of us have been hit by EA’s flawed auto-ban system. When trying to appeal the sanction, we’re often met with incompetent chat agents. In my case, they initially rejected my appeal, but then changed the case status to “Overturned”, which removed my ability to appeal through the normal way. 


Only in about 20-30% of cases have I managed to get a chat agent to actually open a proper complaint. The rest simply claim it’s not possible. Four different agents have told me my ban was lifted, while others say it’s still active. Are they just guessing, or can they actually see information about our account sanctions? 

I would like to encourage everyone to share any tricks and tips that have worked when dealing with the TOS team, as they seem to be the only ones who can actually remove these sanctions.

 Additionally, I hope everyone will go on X (Rickth21) and tag your favorite content creators to help bring more attention to this massive problem. I have attached a screenshot of the exact post. Use the search function. Thank you!

4 Replies

  • Bananapyt10's avatar
    Bananapyt10
    Seasoned Rookie
    18 days ago

    Try to submit an Discord appeal or maybe choose ea sports fc mobile. Thats the only way I can dispute.

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    18 days ago

    guys i been saying this for weeks now, and the community managers dont do anything. just the past 3 to 4 weeks how many reports about this, i made many appeal and now i can no longer make it.

  • Bananapyt10's avatar
    Bananapyt10
    Seasoned Rookie
    18 days ago

    Keep making appeals and tell the community managers about the issues with EAs auto-ban system. 

  • Bananapyt10's avatar
    Bananapyt10
    Seasoned Rookie
    19 days ago

    Direct link to the post: 

    https://x.com/rickth21/status/2046569420407845310?s=46&t=dIND4W-rVZnGEKo6R35NQw